Facebook Chat Not Working? The Eight Deadly Sins of Facebook Messaging That Can Lead To Facebook Chat Not Working.
Computers, and indeed, Facebook is great – when they work. However, when things don’t work they can be the cause of a lot of frustration, anxiety, and waste a lot of your time.
There are a number of reasons as to why you’re Facebook Chat isn’t working correctly, and I’m using my two years of experience of managing our Facebook software “Chit Chat” to help you understand why Facebook chat may not be working for you.
1. The Facebook Chat Server Is Down
Unfortunately, as much as we like to think that Facebook server are 100% stable, they’re not. Over the past two years, Facebook chat has been down half a dozen times. Therefore, it may be worth checking with a friend as to whether they can access Facebook chat before you investigate further if you don’t think anything has changed. Alternatively, check back at Facebook in a few hours.
2. Facebook Is Blocked By Your Employer/At School
Facebook and Facebook chat run off two different connections domain servers. As such, it’s possible for an employer/school to block Facebook but not Facebook chat, vice versa – or both. If you’re using Facebook at school/employer it may be worth checking with your school/employer before investigating further.
3. Facebook Is Banned In Your Country
Facebook is a medium of free speech. As such, from time to time it gets blocked by governments – or slowed down by internet service providers to serve a political agenda. Often this information isn’t well publicized. Consider using a Virtual Private Server or Proxy to bypass this problem.
4. You’ve Accidentally Turned It Off
Whoops! It’s not uncommon for individuals to accidentally turn Facebook chat off – if your chat bar looks like this (see below) then you’ve accidentally turned it off. Click the “Gear” button (right of “Search”) and select “Available” to chat. This will fix the problem.
5. You’ve Hidden Your Side Bar
Then you’ve also turned off Facebook chat. You’ll need to click on “Chat (Offline)” and then select the “Gear” (right of search) and then select “available to chat.”
6. You’re Using An Old Script To Modify Facebook Chat
There are various scripts and utilities out there that modify Facebook or Facebook chat in your browser to make it look like it used to, or more desirable in a particular way. However, they tend to not be very robust. As such, if Facebook updates their code in a very minor way these tools stop working and disable your Facebook chat. If you have one of these tools installed in your browser try disabling it or uninstalling it.
7. You’ve Blocked Your Facebook Friends
Facebook provides the advanced functionality to be able to block, by group, your friends. It’s possible you’ve used this accidentally or deliberately to block someone, and accidentally included other friends (or all your Friends) in this group.
Customize as desired here. Then click OK. Normally, if I see a problem, people tend to accidentally have the “logic” the wrong way around – so they’ll tick all groups but then have “Make me unavailable to” selected blocking everyone.
8. You’re Using a Facebook Chat Tool And An Update Has Occurred
Unfortunately, from time to time Facebook makes significant changes in their code base and Facebook tools need to be updated. For example, every so often we are required to force users of our Facebook messenger application to update because Facebook requires us to.
Check your favorite Facebook windows tool to see if an update is available. If there is, then update it and it’ll probably start working again.