Technology is in filtrating all areas of life, including how we eat. If you are a restaurant owner, you need to know what technologies are currently being used to stay competitive. Here is a short list of some of the more popular technologies being used in this industry.
Many restaurants are offering online reservations. Consumers are increasingly using the internet and their smart phones to do everything from email to taking notes. Making reservations to their favorite restaurant is no different.
There’s a company called Open Table that offers a reservation platform. They are a bit pricey, but it’s cheaper than hiring a developer to build your own. There are some free open source platforms out there too.
Online Scheduling Software
This is something that will improve the productivity and efficiency of your staff. It is likely that most of your employees have smart phones. Most packages integrate so your employees can quickly check and edit their schedules from their phones.
There are even companies like Kalloop that will poll your employees to find out what their availability is. If you want to check them out, here is their website – http://www.kalloop.com/.
Many forward-thinking restaurants are now allowing their customers to order from a touch tablet that resides at each table. The menus are programmed in and they can just tap to order.
This means they don’t have to wait for a server to come to their table anymore. When they’re ready for their second martini, all they have to do is tap and a runner brings them what they need.
Not only is this is a nice gimmick to draw customers in, it can significantly increase your value per ticket. People are more likely to order more when they can do it the instant they want it.
Many restaurants also put games on there so they can play while they wait for their food. Of course, they are seeing advertising for their desserts and drinks while they play.